1. 1. Medicines are dispatched through third-party courier services.
2. 2. The clinic does not own, operate, or control courier companies.

1. 1. Estimated delivery timelines are shared for guidance only.
2. 2. Delays may occur due to courier company issues, weather, logistics, strikes, or incorrect address details.

1. 1. Courier services are independent third-party providers.
2. 2. Any delay, miscommunication, non-availability of delivery personnel, or delivery failure is the responsibility of the courier service.
3. 3. The clinic shall not be held liable for courier delays, losses, or damages during transit.
4. 4. Patients are responsible for coordinating with the delivery personnel when contacted.

While the clinic is not responsible for courier delays, it will reasonably cooperate by:

• • Sharing tracking details
• • Communicating with the courier service when feasible

Such cooperation does not imply liability for delivery outcomes.

Patients must ensure accurate and complete delivery address details. Incorrect information may lead to delays or non-delivery.